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I want you to love your purchase as much as I do. If for whatever reason you are unhappy, please email me at firstname.lastname@example.org to let me know and I will be happy to issue an exchange for a different product. All return shipments must be made within 10 days of receipt, and you are responsible for the additional shipping costs. (I only accept products that are unopened). Once I receive the item, I will send information regarding how to order the requested product in exchange.